HLNG’s Code of Conduct and Supplier Code of Conduct defines the ethical behavior and standards expected from our
employees, representatives and business partners.
We have a Speak Up system in place for both internal and external stakeholders to voice out their concerns or to
report potential non-compliance with our Code of Conduct, Supplier Code of Conduct and laws and regulations.
How to access SpeakUp?
SpeakUp® is a third party service provider enabling you to make a compliance report in complete
anonymity, if that is preferred. This is available anytime and can be accessed either via the website, by using the
SpeakUp® app or by phone, without the interference of a human operator.
Website
You can submit a report via this link or scan this QR code, which will also take you to the website.
Mobile App
Download the SpeakUp app in iOS or Google Playstore by scanning the QR code below:
After downloading the app, you will need to set-up your own six-digit PIN. In order to reach the HLNG SpeakUp®
platform, you can either scan the QR code below or manually enter the code 105734.
Phone
SpeakUp can be used for traditional phone calls through the contact numbers specified in this list. Simply dial the
phone number for the country that you are located in. When you call, you will be required mention the organization
code for HLNG: 105734
Reports received in the SpeakUp tool will have a unique case number. This number will allow you to track the progress
of your report. Reports will undergo careful evaluation by the Chief Legal and Compliance Officer. Valid reports
will undergo professional and confidential investigation with relevant individuals. Reporters will be informed on
the status of the investigation accordingly.
Important Notice
HLNG will not retaliate, nor allow retaliation in respect of any reports made by any individual in good faith. HLNG will safeguard the identity of the individual who chooses to remain anonymous when reporting.